All the help you’ll need

If you need help with realsmart or screenflash, you can go to our support forum or access a library of extremely useful support resources by clicking on the product options above.

You can report any bugs by clicking the below link and filling in the simple report form.

Alternatively, contact Lianne in Support - lianne@smartassess.com

realsmart help

Want help files in PDF format? Click here to download the realsmart PDF help

What will i need to run realsmart? View the techinical requirements FAQ

Learn all about realsmart with the realsmart technical overview

Please review the realsmart help movies, if you require more information for further help, please do not hesitate to contact us.

Movie Directory

Getting Started

How do I access realsmart?
How do I login to realsmart?
How do i export student data using facility
Download Excel member data template for data export

Getting Started My Profile Postbox Create Share Contribute Evaluate Admin

How do I change my password?
How do I change the display picture of my user profile?
How do I switch between skins?
How do I change the theme of the progress icons in rafl?

How do I create a rafl item?
How do I create a rcast item?
How do I create a rmap item?
How do I create a rweb item?
How do I add media rich content to my items?
How do I add media rich content to my items? (Detailed)
How to use the access/duplicate features

Subscribing to a blog or a podcast
Evaluate rafl
Evaluate rweb
Evaluate rcast
Evaluate rmap

How do I login to the admin area?
How do I upload student and teacher details
How do I add an individual member?
How do I add and edit cohorts?
How do I edit a members details?

How to use the features of the postbox
How do I compose a mail?
How do I access an rafl overview of my cohort?

How do I share my work as a Learner?
How do I share my work as a Mentor?

How do I add a comment?
How do I report an inappropriate comment?